Tired of the same old takeout? Bored with the slim pickings for delivery in this town? GoWaiter is here to give you more and tastier options! We partner with 30 of your favorite local restaurants to provide home and business delivery of delicious food — for the same price as takeout.
Here’s how it works:
We take it from there. We send your order to the restaurant, our delivery waiter drives to the restaurant and picks up your food, and delivers it to you within 45-60 minutes of placing your order (depending on the restaurant’s cook time, distance, and factors such as the amount of orders placed in that time period). That’s all there is to it!
Got questions? We’re ready to answer them. Here are a few of the ones we hear the most.
Q: Do you charge more for the food than the restaurant charges?
A: NO! Unlike other delivery services, GoWaiter’s menu prices ALWAYS match the restaurants’ dine-in prices. We work closely with each restaurant to be sure that every item in our menu is the same price as theirs. Any time a restaurant changes their menu in any way, we update our menus to match. We never jack up the food prices to line our pockets, and we never will.
Q: Do you charge a delivery fee?
A: Yes, we charge a nominal delivery fee in order to offset the cost of gasoline for our drivers. Delivery fee is $4.99 for online orders, with an additional $1.00 charge for phone orders. The delivery fee is a flat charge and does not change based on the size of your order.
Q: Is the delivery fee a tip for the driver?
A: No. Since our drivers use their own vehicles and purchase their own gas, part of the delivery fee serves as a fuel charge to help them offset that cost. Our drivers work for tips, and really appreciate it when you reward them for their excellent service, just as you would a restaurant server. The drivers are independent contractors who do not receive an hourly wage. Considering that they must spend their own money for gas and car maintenance, the only money they make is the tips from orders.
Q: Do I have to order a certain amount before you’ll deliver?
A: The minimum order for lunch (11:00 AM (12PM on weekends) to 4:00 PM) is $20.00, and the minimum for dinner (4:00 PM to 10:00 PM (9:30 on Sundays)) is $15.00. But remember, if you were going out to eat at some of these restaurants, you’d most likely spend that much anyway!
Q: My favorite restaurant isn’t on your site. Can you deliver for them anyway?
A: GoWaiter contracts with each of the restaurants on our partner list to provide delivery service for them in this area. Unfortunately, we cannot provide delivery for any restaurant that has not contracted with us. If your favorite restaurant isn’t one of our partners, the best way to get them on board with us is to tell them yourself: “I wish you’d deliver. Why aren’t you working with GoWaiter?” The more people speak up, the better our chances of adding more restaurants!
Q: Do you do catering?
A: Yes! We can provide catering from any of our partner restaurants. We take care of everything, including delivering the food and setting up the service. Contact us today to set up your next business lunch, wedding rehearsal, birthday party, staff meal, or other catered event.
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About GoWaiter
GoWaiter was created to provide hungry consumers with the ability to order the food they want, from the local restaurants they want and have it delivered to them at their home, office or hotel for $4.99 and within an average of 45 to 60 minutes. By providing a variety of prepared meal choices along with the convenience of delivery, we bring a better quality of life to everyone we touch.
Our mission is to take what is currently a fragmented and inconsistent Restaurant Delivery Service (RDS) Industry and help implement efficient operations and profitable business practices from Coast to Coast, while building a national brand that will define the future of our industry which will be represented by franchisees that promote integrity and profitability through deliverability. While satisfying our consumers needs, our high quality Menu Guide, we will also bring the extra marketing and sales needed by our restaurants partners.
For over ten years, our management team has not only helped other RDS's get off the ground, but also owned and operated some of the most successful RDS's in the industry. After helping more than 50 RDS's throughout the US, Canada, Australia and Kuwait get started, our team decided that it was time to put the system under one name, GoWaiter, and provide the consistency and quality that our restaurant partners and delivery customers deserve.
Considering Restaurants are looking for ways to increase sales, and consumers don't have the time to always cook or dine-in at restaurants... there has never been a better time to start a GoWaiter franchise. If you think you have the startup capital and the passion necessary to become successful in this industry, please email franchise@gowaiter.com soon. RDS's are popping up everywhere and your area could be next.
Your GoWaiter Management Team
